Thursday, January 26, 2012

Virgin Mobile Beyond Talk throttling now

When I decided to go with Beyond Talk so many moons ago I was attracted by the Unlimited Data and Unlimited Texting and since I rarely yak on the phone the 300 minutes were just a nice bonus. Oh and the fact it was only $25 per month was really appealing to this cheapskate.
Now I know all those technicalities, in the eyes of companies anyway, what Unlimited means but to me it should mean what the dictionary says:
  1. not limited; unrestricted; unconfined
  2. boundless; infinite; vast
  3. without any qualification or exception; unconditional.
So why does this matter? Well this week I got a text from Virgin Mobile that says if I go above 2.5 GB of data they'll throttle my speed way down. Excuse me?!?!? How can that be "not limited, unrestricted?" Sounds like they are restricting the use of their so called "Unlimited Data."
Now I rarely use over 1 GB of data in month, but that is beside the point. I so wish we could somehow enforce a truth in advertising rules, or some such thing. To go further afield, it's just like many of the cell companies or cable companies advertising their product for $49.99 a month and then when you get the bill with all their fake fees you end up paying $65 a month. So much for truth in advertising.
Anyway, what do I do you ask? Well there are other companies that offer similar "unlimited data" plans but in the fine print are similar or even more draconian stipulations that limit the data that you can use. Also, it's hard to pass up the $25/month right now, having to watch all my pennies. Definitely when I'm not having to watch my pennies so closely I'll be looking at my options. I can only hope by then that when a company says "Unlimited" it will actually mean it.
Like you, I won't be holding my breath!

3 comments:

  1. I understand your point of view about the semantics of "unlimited" and its application to our plans, but I think Virgin Mobile has chosen usable limits here and most people will see no effect to their usage. You and I both know there are a bunch of subscribers who tether their phones and ruin it for the rest of us.

    I use 3g Watchdog and have never come close to 2.5GB in a month. So for my $25 per month I feel, even with the restrictions, I am getting a fair level of service. The data hogs did it to themselves.

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    1. I'm not sure that a few necessarily spoiled it. Now I sometimes wonder if it was the plan all along. Get people hooked in, then start placing limits on the "unlimited" plans. And blame it on some who did use it a bunch. I think it's just a convenient excuse that many cell and cable companies are trying to use to justify the jacking up of prices.

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  2. Well, whenever someone changes price or policy that I no longer feel is fair, I vote with my wallet and either do without or go elsewhere. For me, this change of policy is a non-issue. As long as they don't try to raise prices on my plan, I'm not going to complain. But if they take away my $25 plan, I'm out of here.

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